Look after it, and it looks after you
A massage candle asks for a little patience the first time — and repays it for forty hours after.
Soy wax has a memory. The first burn sets the shape of every burn that follows, so give it time to pool right across the surface before you blow it out. Everything else is small kindnesses: a trimmed wick, a level surface, a lid when it rests.
Six small habits
To about 5mm before every light. A long wick smokes, soots the glass and burns through your candle faster.
Let the pool reach the edge on the very first light — usually 20–30 minutes. Cut it short and the candle will tunnel forever after.
Never burn longer than four hours at a stretch. Let it cool and re-set before the next evening.
Always trickle a little onto the back of your hand first. It should feel like warm bath water, never sharp.
Burn on a heat-safe, level surface, away from curtains, drafts and anything that moves — children and pets included.
Somewhere dark and under 25°C, lid on. Direct sun fades the scent and can soften the wax out of shape.
Troubleshooting
The first burn was cut short. Wrap foil loosely around the top of the vessel, leaving a hole above the flame, and burn for two hours — the trapped heat should level the surface again.
The wick is too long or sitting in a draft. Blow it out, let it cool, trim to 5mm, remove any debris from the wax and move it somewhere still.
Give it another thirty seconds after extinguishing, and pour from a lower height. If it still feels sharp, stop and let us know — it shouldn't.
That's frosting — a natural crystal that only forms on real soy wax. It's a sign there's no paraffin in the pour, and it changes nothing about how the candle burns.
Pour a little boiling water in, let the last wax float free, wash with soap, and keep it for brushes, rings or matches. Bring three back to the studio and your fourth candle is half price.
Make your evening unforgettable
Browse our sensational collection of Premium Massage Candles
Shop the collection